97% of people search online for local businesses
Most check 2+ review sites before purchasing
85% trust an online review as if it were a personal recommendation
77% believe that a review older than 3 months is irrelevant
Obtaining and maintaining high reviews for your business not only helps bring in new customers and repeat customers. It also helps a lot with Search Engine Optimization (SEO).
It can literally skyrocket your business on Google Maps, as well as the Google Search Algorithm.
From the details on the left you can see the importance of reviews and managing your reputation can do for your business.
I am business # 3 already and I am getting reviews all the time that are positive.
We like to ask the question but what about if that changes and you do not have a system in place? Could you end up being business #2?
Most business owners don't realize that without a plan things can change in the online world very rapidly and having a plan can keep you going through the hard times.